Different Manufacturers have Different Rules

Nissan, Toyota, Mercedes Benz, Saab, Volkswagon, Audi, and Volvo, all treat the following statuses as clock stoppers:

• Customer Was Emailed

• Customer Was Emailed Hand Held

• Customer Emailed Dealer

• Customer Meeting

• Customer Meeting Created

• Customer Was Phoned (Must complete a phone call task or note)

• Customer Phoned Dealer

• Vehicle Demoed